RME Website Privacy Notice
RME Medical, LLC ("RME," "We", "Us", "Our") acknowledges the importance of protecting the privacy of your personal information. This privacy notice governs the collection of your personal information received through our website ("Site"), https://www.RMEmedical.com. Please read this Privacy Notice carefully, as it explains what personal information we process, how we use it, who we share it with, and your rights with respect to your personal information.
Please read this Privacy Notice in detail to understand our best practices regarding tour use of your personal information. By accessing our our website, you agree to the Privacy Notice in place. If you do not agree with this Privacy Notice, please no do use our Site. This Privacy Notice will be updated accordingly as needed and will be reflected at the bottom of the page. You may have additional privacy rights that apply to this Privacy Ntoice. depending on your US state of residence. For more information regarding thse laws, please reeview the "U.S State Privacy Rights" section below.
Personal Information We Collect
Directly Provided
We collect personal information that you provide us directly, including when you contact us using the send us an email, or enter a search query on the Site. When you interact with our website (RMEmedical.com), we may collect the information you provide directly, including your VA service connection status (e.g., “I am service-connected and looking to increase my rating” or “I am looking to get service-connected for the first time”), your current and desired VA disability ratings, and whether you have dependents. We may also collect your contact details, such as your first and last name, email address, phone number, and zip code. On specific pages, such as our contact form, we may gather the reason for your inquiry, and through our initial claims and referral forms, we may collect details about your claim status, whether you are filing an initial claim or reevaluating a current one, and whether you are seeking service connection for new disabilities. This information enables us to provide tailored services and respond effectively to your inquiries.
Authorized Representatives
If you are an individual who wishes to designate an Authorized Representative to act on your behalf regarding your personal information, please note that we recognize and accommodate such arrangements. An Authorized Representative is someone whom you authorize to access, manage, or make decisions about your personal information.
If you choose to appoint an Authorized Representative, please provide us with written consent from both you and the Authorized Representative, detailing the scope of their authority.
We will work with Authorized Representatives within the bounds of applicable laws and regulations to fulfill their authorized requests. Please be aware that we may need to verify the identity of both the individual appointing the Authorized Representative and the Authorized Representative themselves to ensure the security and privacy of your personal information.
If you are an Authorized Representative seeking to manage the personal information of an individual, please contact us using the information provided in the “Contact Us” section of this Privacy Notice. We will guide you through the necessary procedures to verify your authority and facilitate your request.
Automatically Collected
We automatically log information about your use of our Site, including through cookies, web beacons, and similar technologies to help personalize content and analyze Site traffic. For example, we may collect the following personal information from you: IP address, type of web browser and operating system used to access the Site, time and duration of Site visits, information about the content and webpages you view, and features you access on the Site.
Provided by Third Parties
We may receive your personal information from other publicly and commercially available sources, as permitted law. We may combine this personal information in the manner described in this Privacy Notice.
We have collected the following categories of personal information from or about Site users within the last twelve (12) months:
We may collect your First and Last Name, Telephone Number, Address, Email Address, Company Name or Business Contact Information to respond to site inquiries, provide you information about our services upon request, and transmit physical or digital marketing material.
We may collect Date of Birth, Nationality, Citizenship, or Country of Birth to respond to site inquiries, provide you with information about our services upon request, and transmit physical or digital marketing material.
We may collect comments and interest(s) in response to site inquiries, provide you with information about our services upon request, and transmit physical and digital marketing.
We may collect site browsing and device data to personalize content and ads, analyze how users use the site and it's related applications, use case analytics, and information about the content you access.
Use and Retention of Your Personal Information
We collect and use personal information to optimize our user experience. We may use or disclose personal information we collect for the following purposes, if applicable:
To fulfill or meet inquiries requested by you on our website.
Provide information about our services that you request
Transmit physical or digital marketing based on your preferences.
Help maintain the safety, security, and integrity of our website.
To help personalize and develop the user experience of our website.
To respond to law enforcement inquiries as required by law, court order, or government regulations.
Sharing Your Information
Per applicable laws, we may or may not share your personal information with the following:
With affiliated independent physicians and third-party service providers such as technical support.
When you or your company or organization consent to or request such sharing.
Disclosing necessary information to law enforcement as required by law to respond to legal processing, fraud, or to verify compliance with governing entities.
We do not sell, trade, or disclose your information to third-parties, nor will we sell, disclose, or disclose your personal information to third-parties for direct marketing.
SMS Campaigns and Additional Disclosures
When you opt-in to use SMS, we will not share your information with third-parties or any entities that have to connection in supporting your use case. However, we may share your Personal Data with third-parties that may assist in connections between services provided. This can include companies like ZOHO that help us deliver messages or documentation.
Additional Disclosures
Affiliates: We may disclose and share your personal Data to affiliates that support our services. As stated, their use and disclosure of your Personal Data is subject to terms outlined here and will only be done so if there is a necessary case use.
Exclusions: All categories related to Personal Data mentioned excluding text messaging. Information will not be shared with any third-parties.
Link to Other Websites and Third-Parties
The Site may include links or references to third party websites or online services. We do not control and are not responsible for their collection, use, disclosure, security, or privacy practices regarding personal information, including the practices of any app developer or provider, social media platform, operating system provider, wireless service provider, or device manufacturer. Any personal information you disclose to such parties through or in connection with our social media pages, mobile sites, applications, widgets, or other mobile interactive features is governed by their policies and practices.
Cookies, Web Beacons, and Other Technologies
The Site, and certain third parties that provide content or features, use various technologies to understand how visitors use the Site. This section explains those technologies and how they operate:
Google - Collect and process analytics data for ad placement.
Facebook - Ad placement that may be of interest to our users and potential users.
LinkedIn - Ad placement that may be of interest to our users and potential users.
ZOHO - We utilize ZOHO's suite of business software solutions which include CRM, Project Management, and cross-collaboration tools to improve process operations.
Other Local Storage: Local Shared Objects (“Flash cookies”) and HTML5 local storage are cookie-like files saved on your computer that can store information about your preferences and activity, but they are stored separately from standard browser cookies. Most browsers let you disable or delete HTML5 local storage through their settings.
Do Not Track Signal
Some browsers send “do-not-track” signals to the Site, but we do not currently respond to them. If an industry standard for handling these signals is adopted, we may update our approach.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the personal information we maintain from loss and unauthorized access or use. However, no system is completely secure, and we cannot guarantee absolute security.
U.S State Privacy Rights
Applicable law may grant you certain rights regarding your personal information. This section summarizes those rights and how to exercise them.
Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may have the right to confirm whether we process their personal information; access, delete, and obtain a portable copy of it; correct inaccuracies (except in Iowa and Utah); opt out of processing for targeted advertising (except in Iowa), sales, or profiling that produces legal or similarly significant effects (except in Iowa and Utah); and to limit or require consent for processing sensitive personal information.
The exact scope of these rights may vary by state. To exercise your U.S. state privacy rights, please submit your request by contacting our COO. You can reach us via email at Support@RMEMedical.com, by phone at 626-354-3028 (main). Alternatively, you may mail your request to:
ATTN: Chief Operating Officer
RME Medical
316 E Las Tunas Drive
San Gabriel, CA 91776
If you wish to appeal a decision regarding your consumer rights request, please submit an appeal by emailing Support@RMEMedical.com with the subject line “Consumer Rights Appeal,” or use any of the contact methods listed above.
Please note that the scope of these rights may vary by state. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents who use our site to request information regarding the disclosure of their personal information to third parties for direct marketing purposes. To make such a request, please send an email to Support@RMEMedical.com or contact us by mail at:
ATTN: Chief Operating Officer
RME Medical
316 E Las Tunas Drive
San Gabriel, CA 91776
Your Privacy Rights
Depending on where you live, you may have rights to confirm whether we process your personal information, access it, receive a portable copy, and request correction or deletion, subject to legal limits.
Right to Know, Access, and Portability
You may request details about how we collected, used, shared, or sold your personal information in the past 12 months. After verifying your identity, we may provide the categories of information collected, sources, purposes, categories of third parties involved, and, if applicable, summaries of sales and business-purpose disclosures. You may also request a copy of the specific personal information we collected.
Right to Delete
You may request deletion of personal information we collected from you, unless we must keep it for lawful purposes such as completing transactions or providing services, security and fraud prevention, debugging and repairs, protecting legal rights, complying with law, certain approved research, or internal uses consistent with your relationship with us. Where required, we will delete or de-identify eligible information and direct our service providers to do the same.
How to Exercise Your Rights
Email support@rmemedical.com to submit a request. Only you or an authorized agent may make a request, and we may need information to verify your identity and understand your request. You may submit a “right to know” request up to twice in a 12-month period. We use request information only for verification. We will not discriminate for exercising your rights, and applicable law may provide remedies if your rights are violated.
International Transfers
If you submit information through the Site, it may be collected, processed, and stored in the United States in accordance with this Privacy Notice, which may differ from your local laws.
Children
The Site is not directed to children under 18, and we do not knowingly collect their personal information. If you believe a child submitted information, contact support@rmemedical.com.
Updates and Contact
We may update this Privacy Notice by posting changes on this page or by other appropriate means. For questions, contact:
ATTN: Chief Operating Officer
316 E Las Tunas Drive
San Gabriel, CA 91776
+1 (626)-354-3028
Last Updated: February 16th, 2026